Shipping & Returns

If talking to a real-life human is more your thing, you can reach our Experts via the form below!

How can we help?

FAQ

Ordering

Can I cancel my order?

We completely get it, we change our minds too! You may cancel your order if it has not already been shipped. You will receive a shipment confirmation once it has been shipped.

Shipping, Returns & Exchanges

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Do you ship overseas?

Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses.

What is your return policy?

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Please contact us regarding a return or refund before shipping the item(s) to us.

Do you offer refunds?

Please contact us regarding a return or refund approval before shipping the item(s) to us. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card.

Contact Our Experts

We'd love to hear from you - please use the form to send us your message or ideas.

Email: customerservice@mdlogichealth.com

Call Us: 1-877-629-8711